Refund & Cancellation Policy – News2Tech.com

Effective Date: 12/2/26
Last Updated: 12/2/26

This Refund & Cancellation Policy explains how refunds, cancellations, and payment issues are handled on News2Tech.com (“we,” “our,” or “the Platform”). By purchasing credits or using our services, you agree to the terms outlined in this policy.

1. Introduction

News2Tech.com is a SaaS-style digital content service that provides custom article writing assistance for bloggers, website owners, and digital publishers.

Our platform operates on a prepaid credit system. Users purchase credits in advance and use those credits to submit article writing requests through their account dashboard.

All services offered on News2Tech.com are digital services and are delivered electronically through the user’s registered account.

2. Credit Purchase Policy

To use the article writing service, users must purchase credit packages available on the Platform. Examples of credit packages may include:

  • 150 Credits
  • 300 Credits
  • 600 Credits

After successful payment, purchased credits are automatically added to the user’s account dashboard. These credits can then be used to request article writing services.

Credits remain available in the account until they are used for submitting article requests.

Credits represent prepaid digital service units and do not constitute physical goods.

3. Refund Eligibility

Because News2Tech.com provides digital services and instant credit delivery, refunds are generally not provided once credits have been successfully added to a user’s account.

However, refund requests may be reviewed and considered under limited circumstances, including:

  • Duplicate payment made for the same order
  • Technical payment errors during checkout
  • Credits not delivered to the user account after successful payment confirmation
  • Unauthorized transactions that are verified by the payment gateway

Each case will be reviewed individually by our support team.

Refunds will not be provided for:

  • Change of mind after purchasing credits
  • Unused credits in the user account
  • Dissatisfaction unrelated to platform service errors
  • External platform decisions (such as AdSense approval outcomes)

4. Article Service Refunds

Article writing requests submitted on News2Tech.com are fulfilled using a hybrid writing process involving AI assistance and manual human editing.

Once a user submits an article request and credits are consumed, the service is considered initiated.

If the delivered content:

  • Does not match the topic submitted
  • Contains clear factual or formatting errors
  • Does not follow the provided instructions

Users may request a revision.

Revision requests must be submitted within a reasonable timeframe after delivery through the user dashboard or support contact.

Our team will review the request and provide necessary corrections where appropriate.

Refunds for completed article services are generally not issued, as revisions are the primary resolution method.

5. Cancellation Policy

Users may cancel an article request only if the writing process has not yet started.

Once an article request has been submitted and work has begun by the writing team, cancellation may not be possible.

Credits used for active article requests are considered consumed service units and cannot be restored once the work process has started.

6. Payment Gateway Issues

Payments on News2Tech.com may be processed through trusted third-party payment providers.

If a payment attempt fails but funds appear to be deducted from your bank account or card, please contact our support team immediately.

In such cases:

  • The payment will be verified with the payment gateway
  • If the transaction is confirmed but credits were not delivered, credits will be added to the account or the payment will be refunded accordingly

Most payment failures are automatically reversed by banks within a few business days.

7. Refund Processing Time

If a refund request is approved after review, the refund will be processed within 5 to 7 business days.

The actual time for the refunded amount to appear in your account may depend on your bank or payment provider.

Refunds will be issued through the original payment method used during the transaction whenever possible.

8. Contact Information

If you have questions about this Refund & Cancellation Policy or need assistance with a payment or credit issue, please contact us:

News2Tech Support Team
📧 Email: support@news2tech.com
🌐 Website: www.news2tech.com
📞Call: +91 7055593896
Author – Pinki Kaliram

Address – Chamrawal, Baghpat, UttarPradesh India – Postal code  250615

When contacting support, please include:

  • Your registered email address
  • Transaction ID or order details
  • A clear explanation of the issue

By purchasing credits or using services on News2Tech.com, you acknowledge that the platform provides digital services delivered through the user dashboard, and you agree to the terms described in this Refund & Cancellation Policy.

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